Service and Repair

Did you know machine manufacturers recommend yearly service to keep your machine running smoothly and efficiently? Don't worry if it's been a while - we are here to help!

We have two full-time, in-house technicians who take pride in giving your machine the attention it deserves. When servicing your machine, we remove the covers to clear out all lint and dust, check all wearable parts and replace them if needed, make any necessary timing adjustments, then oil and do a sew-out to ensure everything is perfect.

Our policy is to get your approval for any repair or part that costs $25.00 or more. You will never be shocked by the cost of your repair at pickup.

Our service center isn't limited to just the Bernina brand, either! We service nearly all brands of machines!

Items to bring with your machine: Foot Control and Power cord, any foot that allows for zig zag and decorative stitching, and universal stitch plate (allowing for zig zag and decorative stitches).  

Please call the shop with any questions! 515-255-1010